As the manager of JAY21 ENTERPRISES, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Please take some time to rate our services.

Sincerely,

JAMIE CARAKER

Manager

- Customer Service Survey -

1) In thinking about your most recent experience with Jay21 Enterprises, was the quality of customer service you received.

a) Very Poor

b) Somewhat Unsatisfactory

c) About Average

d) Very Satisfactory

e) Superior

2) How did you hear about us?

a) Online

b) Employee

c) Buisness card

d) Other

3) Was all your questions or concerns resolved?

a) Yes

b) No

4) Was your call or message returned promptly?

a) Yes

b) No

5) Now please think about the features and benefits of the website.How

satisfied are you with Jay21 enterprises website.

a) Very Poor

b) Somewhat Unsatisfactory

c) About Average

d) Very Satisfactory

e) Superior